So i have a stock samsung tab 4, non-rooted and have had no issues untill now. i was relaxing and watching a anime series on my tab with my headphones in, like i do every night and the volume was working perfectly fine then suddenly a pop sound came through the headphones and the volume of the headphones drastically dropped to almost the point of not being there at all. i pulled out the headphones and tested the built in speaker volume and it was perfectly fine, i then got another pair of headphones and tried them, but the extremely low volume still remained, i even used the headphones on my iphone and they worked like they should, so i know that its not the headphones. i reset my device even installed the newest update that i was was putting off due to laziness. but the issue persists. i even very carefully poked inside the headphone jack (female jack) with a paper clip just in case something was jammed in there, i also tried pushing abit harder on the the headphone jack but also nothing. i checked all my seting and they are were they should be, also i only have two apps installed which are crunchyroll and vlc media player which i installed months ago the day i got the device. im very hesitant on doing a factory reset at this point, ill only do it as a last resort, so if anyone has any ideas or fixes that would be awesome. and dont mention the samsung support team i already tried. bunch of script pushers.
xda-developers