Hey, I am using Moto E2 3G variant. I haven't touched anything on my phone and it's running on stock ROM Android 5.0.2. Just a few minutes back, I updated the Subway Surfers game, but the update failed and my phone shut down the next moment. Now, when I am rebooted the phone, I am seeing the error "unfortunately the process android.process.acore has stopped" along with "unfortunately the process com.google.process.gapps has stopped". I can't do anything on my phone, It is just the black screen. I've rebooted my phone many times but of no avail. So can anyone suggest me any way of resolving the issue without going for factory reset option.
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